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General & Operations Manager

$105,770
median / year
$50,090 – $253,390
what most earn per year (10th–90th percentile)

What the job actually is

Oversee daily operations, budgets, staff, and goals to keep an organization or department running smoothly.

You may also see this posted as: General Manager (GM), Operations Director, Operations Manager, Store Manager, Business Manager, Center Manager.

Where you work

Offices, plants, and worksites of all kinds

The hours

Full-time, often more than forty hours

The day to day

What you'd actually spend time doing

  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Direct administrative activities directly related to making products or providing services.
  • Prepare staff work schedules and assign specific duties.
  • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.

Good fit if you like…

Enterprising

leading, persuading, selling, or turning an idea into action

Conventional

organizing information, following systems, and getting details right

Social

helping, teaching, caring for, or supporting other people

O*NET job zone 4 of 5

High preparation—usually a four-year degree plus experience—is common.

Work styles that matter most

Leadership OrientationDependabilityIntegrityAchievement Orientation

Software that shows up in the work

Examples employers report—not a checklist you must already know.

Microsoft ExcelMicrosoft Office softwareMicrosoft PowerPointAdobe AcrobatAdobe Creative Cloud softwareAdobe Photoshop

By the numbers

May 2025 BLS wage & employment data · 2024–34 BLS employment projections.

Median pay
$105,770
per year
Hourly median
$50.85
per hour
What most earn
$50,090–$253,390
yearly, 10th to 90th percentile
Openings a year
~308,700
projected, 2024–34
Outlook to 2034
+4.4%
About average
Working in the U.S.
3,503,020
people, nationwide

Openings a year counts new jobs plus the ones that open when people retire or move on — a truer picture of your odds than growth alone.

“Median” means half earn more and half earn less. Your city, employer, and years on the job move it a lot — that is what the 10th-to-90th range shows.

BLS estimates 0.9% of workers in this occupation are self-employed.

What it pays in your state

Statewide medians are a better starting point than the national number. Your city and experience still matter.

BLS state wage tables

How you get in

Typical starting education

Bachelor's degree

Training path: Bachelor's degree + experience.

Related work experience: 5 years or more.

On-the-job training: None.

License or certification

No license required to start in most places.

Check the path where you live

Licensing rules and available programs change by state. These federal tools take you to the current official listings.

What it takes

LeadershipDecision makingOrganizationCommunication

The honest take

A broad management role found in nearly every industry, usually reached after years of proving yourself first.

Standard Occupational Classification 11-1021. Pay and employment from the BLS May 2025 OEWS survey; outlook and openings from the 2024–34 employment projections; job context from the Occupational Outlook Handbook; tasks, interests, work styles, software examples, and job zone from O*NET 30.3. See something off? Tell us.