All careersBusiness & finance

Receptionist

$38,010
median / year
$28,760 – $49,950
what most earn per year (10th–90th percentile)

What the job actually is

Greet visitors, answer phones, schedule appointments, and handle front-desk tasks for an office.

You may also see this posted as: Front Desk Receptionist, Greeter, Office Assistant, Clerk Specialist, Information Assistant (Info Assistant), Medical Receptionist.

Where you work

Offices, clinics, and lobbies

The hours

Regular weekday hours

The day to day

What you'd actually spend time doing

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Schedule appointments and maintain and update appointment calendars.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.

Good fit if you like…

Conventional

organizing information, following systems, and getting details right

Enterprising

leading, persuading, selling, or turning an idea into action

Social

helping, teaching, caring for, or supporting other people

O*NET job zone 2 of 5

Some preparation—often a high school credential and on-the-job learning—is usually needed.

Work styles that matter most

CooperationDependabilitySocial OrientationAttention to Detail

Software that shows up in the work

Examples employers report—not a checklist you must already know.

Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft WordGoogle DocsIntuit QuickBooks

By the numbers

May 2025 BLS wage & employment data · 2024–34 BLS employment projections.

Median pay
$38,010
per year
Hourly median
$18.27
per hour
What most earn
$28,760–$49,950
yearly, 10th to 90th percentile
Openings a year
~128,500
projected, 2024–34
Outlook to 2034
0%
Little change
Working in the U.S.
910,180
people, nationwide

Openings a year counts new jobs plus the ones that open when people retire or move on — a truer picture of your odds than growth alone.

“Median” means half earn more and half earn less. Your city, employer, and years on the job move it a lot — that is what the 10th-to-90th range shows.

BLS estimates 0.6% of workers in this occupation are self-employed.

What it pays in your state

Statewide medians are a better starting point than the national number. Your city and experience still matter.

BLS state wage tables

How you get in

Typical starting education

High school / no degree

Training path: On-the-job training, paid from day one.

Related work experience: None.

On-the-job training: Short-term on-the-job training.

License or certification

No license required to start in most places.

You can earn while you train. This field has a genuinely paid pathway in — an apprenticeship, a paid academy, or employer-funded training — so you draw a paycheck instead of taking on debt to learn it.

Check the path where you live

Licensing rules and available programs change by state. These federal tools take you to the current official listings.

What it takes

CommunicationOrganizationMultitaskingFriendliness

The honest take

A steady office entry point that builds professional habits, though the work itself is often routine.

Standard Occupational Classification 43-4171. Pay and employment from the BLS May 2025 OEWS survey; outlook and openings from the 2024–34 employment projections; job context from the Occupational Outlook Handbook; tasks, interests, work styles, software examples, and job zone from O*NET 30.3. See something off? Tell us.