Interview applicants for government aid, verify their information, and decide who qualifies for benefits.
You may also see this posted as: Eligibility Specialist, Eligibility Worker, Social Welfare Examiner (SWEX), Workforce Services Representative (WSR), Benefits Program Tech (Benefits Program Technician), Business and Employment Specialist.
Government offices and benefit centers
Regular weekday business hours
Conventional
organizing information, following systems, and getting details right
Social
helping, teaching, caring for, or supporting other people
Enterprising
leading, persuading, selling, or turning an idea into action
O*NET job zone 3 of 5
Medium preparation—often vocational training, an associate degree, or substantial experience—is usually needed.
Examples employers report—not a checklist you must already know.
May 2025 BLS wage & employment data · 2024–34 BLS employment projections.
Openings a year counts new jobs plus the ones that open when people retire or move on — a truer picture of your odds than growth alone.
“Median” means half earn more and half earn less. Your city, employer, and years on the job move it a lot — that is what the 10th-to-90th range shows.
BLS estimates 0.3% of workers in this occupation are self-employed.
Statewide medians are a better starting point than the national number. Your city and experience still matter.
High school / no degree
Training path: On-the-job training, paid.
Related work experience: None.
On-the-job training: Moderate-term on-the-job training.
No license required to start in most places.
You can earn while you train. This field has a genuinely paid pathway in — an apprenticeship, a paid academy, or employer-funded training — so you draw a paycheck instead of taking on debt to learn it.
Licensing rules and available programs change by state. These federal tools take you to the current official listings.
Determines who qualifies for public benefits — steady government work that puts you face to face with real need.
Run the Reality Check — build the life you want and see the salary it takes, then compare it to this one.
Browse verified internships, fellowships, and programs — many paid — that lead into fields like this.
Free resume templates, interview practice, and getting-hired guides in the Careers kit.
Standard Occupational Classification 43-4061. Pay and employment from the BLS May 2025 OEWS survey; outlook and openings from the 2024–34 employment projections; job context from the Occupational Outlook Handbook; tasks, interests, work styles, software examples, and job zone from O*NET 30.3. See something off? Tell us.