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Fast Food & Counter Worker

$31,200
median / year
$22,840 – $42,650
what most earn per year (10th–90th percentile)

What the job actually is

Take orders, prepare and serve food, run the register, and keep the counter and kitchen clean.

You may also see this posted as: Cafeteria Worker, Counter Worker, Food Service Worker, Server, Cafe Server, Cafeteria Server.

Where you work

Fast-food and quick-service restaurants

The hours

Shifts including evenings and weekends

The day to day

What you'd actually spend time doing

  • Accept payment from customers, and make change as necessary.
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
  • Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
  • Balance receipts and payments in cash registers.
  • Communicate with customers regarding orders, comments, and complaints.

Good fit if you like…

Conventional

organizing information, following systems, and getting details right

Realistic

working with tools, equipment, materials, or the physical world

Social

helping, teaching, caring for, or supporting other people

O*NET job zone 2 of 5

Some preparation—often a high school credential and on-the-job learning—is usually needed.

Work styles that matter most

DependabilityCooperationSocial OrientationOptimism

Software that shows up in the work

Examples employers report—not a checklist you must already know.

FacebookMicrosoft ExcelMicrosoft Office softwareMicrosoft WindowsAldelo Systems Aldelo for Restaurants ProCompris software

By the numbers

May 2025 BLS wage & employment data · 2024–34 BLS employment projections.

Median pay
$31,200
per year
Hourly median
$15.00
per hour
What most earn
$22,840–$42,650
yearly, 10th to 90th percentile
Openings a year
~904,300
projected, 2024–34
Outlook to 2034
+6.1%
Faster than average
Working in the U.S.
3,854,050
people, nationwide

Openings a year counts new jobs plus the ones that open when people retire or move on — a truer picture of your odds than growth alone.

“Median” means half earn more and half earn less. Your city, employer, and years on the job move it a lot — that is what the 10th-to-90th range shows.

BLS estimates 0.1% of workers in this occupation are self-employed.

What it pays in your state

Statewide medians are a better starting point than the national number. Your city and experience still matter.

BLS state wage tables

How you get in

Typical starting education

No formal credential

Training path: On-the-job training, paid from day one.

Related work experience: None.

On-the-job training: Short-term on-the-job training.

License or certification

Some employers or localities require a food handler card, usually earned in a short course.

You can earn while you train. This field has a genuinely paid pathway in — an apprenticeship, a paid academy, or employer-funded training — so you draw a paycheck instead of taking on debt to learn it.

Check the path where you live

Licensing rules and available programs change by state. These federal tools take you to the current official listings.

What it takes

SpeedTeamworkCustomer serviceCleanliness

The honest take

Almost always hiring and quick to start, making it a common first job to build a work record.

Standard Occupational Classification 35-3023. Pay and employment from the BLS May 2025 OEWS survey; outlook and openings from the 2024–34 employment projections; job context from the Occupational Outlook Handbook; tasks, interests, work styles, software examples, and job zone from O*NET 30.3. See something off? Tell us.